Technical Support

Before asking for our technical support you should browse this online help carefully. We have collected a list of Frequently Asked Question here.If your questions cannot be solved yet, please collect the following information and email us. We will respond to you as soon as possible:

• Product Order ID
• Your device brand name and model
• Blaze DVD to iPod Converter’s version number
• Windows Operating System’s version
• Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
• The warning message
• The time and process descriptions about your troubles.