Q: What is the minimum   requirement for   BlazeDVD Free?
                      A: Before installing BlazeDVD Free, you should confirm your     system comply with the following minimum requirement:
                      Windows 98, ME, 2000,   XP, Vista or above;
                      CPU: Intel Pentium II 350MHz/Celeron 400MHz MMX or   above;
                      Play hardware: DVD-ROM;
                      Sound card: PCI/ISA sound card (strongly   recommend PCI);
                      RAM: 32MB;
                      VGA card: Support DirectDraw
                    Q:What platform can BlazeDVD Free     support?
                      A: BlazeDVD Free is a simple to use DVD play     software using pure software method. It supports all windows systems of     Microsoft Windows.
                      · Windows 98/98 Second edition / Millennium
                      · Windows   2000 series
                      · Windows XP series
                      · Windows Vista series
                      BlazeDVD Free will   support Linux,Mac,Windows CE In the future. With   powerful supporting functions,   BlazeDVD Free enjoys popularity by more and   more multi media users. What is more   important, you don’t need to   bother about any thing as the program automatically   detect your   operating system and carry out the necessary steps for installation     for you.
                    
                    Q: Can I use BlazeDVD Free in Windows     Vista?
                      A: BlazeDVD Free support Windows Vista and can be     run in Windows Vista.
                    
                    Q: How to install   BlazeDVD Free?
                      A: It depends on the way you buy the     software.
                      1. Register number by email
                      You can download and install most   updated BlazeDVD Free trial   version from our website and register with the registered   number you   obtain from us by email.
                      2. CD setup disc
                      Run setup program   supplied with CD and follow the steps to   carry out installation.
                      3. Online   download
                      After you have completed an order, you will receive an order     confirmation email which will provide you a designated website to   download   BlazeDVD Free setup files.
                    
                    Q: Why can’t I install BlazeDVD Free   in Windows   2000?
                      A: If your operating system is Windows 2000,     when you install BlazeDVD Free, you should logon as Administrator in order to   install   the program.
                    Q: BlazeDVD Free prompt me to upgrade   DirectX to   version 8.0 or newer versions. Do I need to upgrade     DirectX?
                      A: BlazeDVD Free need to have DirectX 8.1 or   newer   version to run the program. You can download free latest version from     Microsoft website. If you purchased BlazeDVD Free is in CD version, the disc   should   have contained DirectX setup disc. Find it and install it in   your   computer.
                    
                    Q: What kind of audio processing     functions can BlazeDVD Free offers?
                      A: 1.Dolby Digital 2/4/6- channels   decoding and   (floating point) Pro-Logic decoding functions?
                      2 . Support SPDIF   to output Dolby Digital (AC-3) for most real   audio quality.
                      3 . Support   MPEG-2 audio effect and LPCM decoding function.
                      4 . Support two channels   DS3D, A3D and QXPander analogue   surround sound effect.
                      5 . Support Windows   2000 multi-channels and SPDIF.
                      6 . Support DVD sound effect of Microsoft   DirectSound standard   interface.
                      7 . Support 2 channels output and mixer   arithmetic.
                      8 . Support multi-channels output of the main stream sound     cards
                      9. Support karaoke and MP3 functions.
                      10. Support Echo, Amplify special audio effect and 10 bands   preset Equalizer   value
                    
                    Q: What video playing functions   can BlazeDVD Free   provide?
                      A: 1.Support NTSC (resolution at 720 x   480)   and PAL (resolution at 720 x 576) system.
                      2.Support different display   modes for different screen   resolutions. For example, it supports display modes   of 4:3 or 16:9   under the screen resolution of 4:3, or supports display modes of   16:9   under the screen resolution of 16:9, support smart stretch to 16:9 mode. 
                      3.Display correct aspect ratio of the movie.
                      4. support DVD (MPEG-2) and   VCD (MPEG-1) specifications.
                      5.Strengthened smooth playing and eliminate   picture   twittering.
                    Q: What types of multi media   formats does   BlazeDVD Free support?
                      A: BlazeDVD Free support most of the   multi media   formats, including various audio and video specifications. It   support   all functions provided by Microsoft. Details of specifications are as     follows:
                      1. Audio-Video Interleaved (AVI)
                      2. Motion Picture Experts Group   (MPEG, MPG, M2V, DAT)
                      3. Windows Media? Video (WMV)
                      6. Digital Video (DV,   DV1) 
                      7. Video Object File (VOB) 
                      8. MPEG 2 VIDEO (M2V) 
                      9. WAV   (WAV)
                      10. AIFF (AIF)
                      11. AU (AU)
                      12. SND (SND)
                      13. MIDI (MID)
                      14.   Windows Media Audio* (WMA)
                      15. MPEG Audio Layer-3 (MP3, MP2, MP1, MPA, M2P,   M2A)
                      16. CDA(.cda) file 
                    
                    Q:Does BlazeDVD Free have functions for change skins?
                      A: BlazeDVD Free v4.0   provides functions for   changing skins that is suitable for you. You can also   visit our   website http://www.blazevideo.com to download the   most new skins or design specific skins by   yourselves!
                    Q:Where can I get or buy a     BlazeDVD Free?
                      A: If you want an trial version, you can     download it in the “free download area” of our website. If want to buy,   please   see Purchase BlazeDVD Free page. 
                    Q: I have already bought the   software and I   don’t know how to register BlazeDVD Free.
                      A: 1. You must   first install BlazeDVD Free   evaluations copy. If you don’t have it, please download   it from our   website.
                      2. Find a serial number contained in the order   confirmation   email. It is suggested to print out the email and keep it properly   for   future reference.
                      3. Run BlazeDVD Free, select purchase / register of the   right click   menu at video window.
                      4. Carefully input your name and serial   number and then click   on register.
                    
                    Q: Why I fail to create   Overlay surface on   the video card? How to solve the problem?
                      A: Such   alarm will be prompted by BlazeDVD Free if   your VGA card cannot provide enough memory   space or don’t have   Overlay mode to display video images.
                      In this case, it is   suggested to reduce the resolution,   refreshing rate or color pallet to leave   enough memory space for video   images.
                      Another reason is due to drivers for   the VGA card is quite old   or don’t support Overlay mode which lead to failure of   Overlay   initiation. Please contact your VGA supplier for most updated drivers or     do as we recommend above.
                    
                    Q: How to play     DVD,VCD,SVCD,MP3?
                      A: You only need to insert the a   disc into   DVD-ROM not matter it is DVD, VCD or SVCD, BlazeDVD Free will launch     automatically and play the contents for you as long as your DVD-ROM   support   standard read and write formats. It is just insert and play.   You don’t need to   bother which type of format to choose for the disc   to play.
                      If you find that   the inserted disc cannot play correctly, it   may be due to the non-standard   format of the disc being playing. In   this case, please try to use “file” mode to   play, like MP3 or some   multi media files made you yourselves.
                    
                    Q: What are the special   features and   functions of BlazeDVD Free?
                      A: BlazeDVD Free is a simple and   easy to use multi   media play program by pure software method. It is simple,   reliable   and suitable for users worldwide. BlazeDVD Free is the best choice for DVD     playing! Dispense of the use of the expensive hardware MPEG-2   decompression   card, it can play DVD with high graphic quality and let   you enjoy the best music   environment. It render your multi media   computer to be home theater and audio   and video center!
                      Features of the Products:
                      · Support DVD/VCD/SVCD/MP3   playback;
                      · Record DVD Video/Audio; 
                      · Personalized user interface;
                      ·   Changing of control panel skin;
                      · Bookmark
                      · Capture Image
                      - Parental   Control 
                      · Hardware acceleration and motion compensation
                      · Pan&scan,   Letter Box, Smart Strectch to 16:9
                      · Video Desktop;
                      · Playback Pictures as   Slide Show;
                      - Special Audio Effect & Equalizer Preset Value
                      -   Visualization
                      - Smart Media Detector 
                    
                    Q: What kind of video play   function can   BlazeDVD Free provide?
                      A: 1. Support NTSC (resolution 720 x 480) and PAL     (resolution 720 x 576) specifications.
                      2. Support different display modes   under different aspect   ratio and resolution. For example, it supports display   modes of 4:3 or   16:9 under the screen resolution of 4:3, or supports display   modes of   16:9 under the screen resolution of 16:9.
                      3. Display correct aspect   ratio of the movie.
                      4. Support hardware motion compensation function.
                      5.   Support different DVD (MPEG-2) and VCD (MPEG-1)   specifications.
                      6.   Strengthened smooth playing and eliminate picture   twittering.
                    
                    Q: What kind of sound   processing can   BlazeDVD Free provide?
                      A: 1. By means of MMX Dolby   Digital 2/4/6- channels and Pro-Logic
                      2. Support SPDIF to output Dolby   Digital (AC-3) and obtain most real audio quality
                      3. Support MPEG-2 sound   effect and LPCM software decoding function
                      4. Support 2 channels analogue   surround audio effect
                      5. Support Windows 2000 multi channels (Creative!) and SPDIF (Crystal 654630/4624)
                      6. Support DVD sound effect of Microsoft DirectSound standard  interface
                      7. Support 2 channels output and mixer arithmetic
                      8. Support multi-channels output of main stream sound cards
                      9.   Support Karaoke and MP3 play functions.
                      
                      Q: Why there is no subtitles when I am playing BlazeDVD Free?
                      A: This is because that the Overlay driver of your VGA card has not been started normally and you cannot see subtitles. You can try the following method to correct the problem:
                      A. Install DirectX 8 or higher version;
                      B. Update your VGA card driver;
                      C. Reduce the resolution, color pallet and adjusting refreshing rate. 
                    Q: Does Windows 2000 support S/PDIF?
                      A: BlazeDVD Free can use S/PDIF. But it depends on whether your sound card supports S/PDIF. It only works after Windows 2000 have installed Microsoft Service Pack 4 or later versions. 
                    Q: Why Can’t I use S/PDIF 5.1 channels output provided by BlazeDVD Free?
                      A: First confirm if your sound card support S/PDIF. IF your sound card could not support, you cannot play using S/PDIF.IF you want to set this option, press audio setting button on the BlazeDVD Free setting attribute and select DVD play setting option.
                    Q: Why there is region code protection?
                      A: The major movie producers in the world have set the standard to divide the world into 6 regions and require the DVD released within in these 6 regions to be set with region code to protect their interest. Hence, theaters and families in each region will not be able to obtain cheaper discs from those cheaper regions and has to purchase from the   normal channels so as to safeguard their interest. BlazeDVD Free allows for the user to set a different region code   for 5 times. After setting of 5 times, the player will only watch the   DVD set for the region or discs locked for all regions.
                    Q: How many types of region code protection in DVD-ROM hardware itself?
                      A: The region code protection in DVD-ROM   hardware may be classed into 2 types: A. Phase I (with no region code protection): The hardware itself will not protect the region and the region code is protected by the software. In the case of BlazeDVD Free, you may confirm if you have changed the region code for 5 times. If yes, BlazeDVD Free will use the last set region code as the final setting and lock the region code.B. Phase II (with region code protection): Use the set region code protect on the hardware as the one for watching movies. As this is the protection by the hardware itself, you should consult DVD-RMO manufacturer for detail information. BlazeDVD Free will base on the region code set in the DVD-ROM. 
                    Q: How many times is allowed for me to change the region code?
                      A: The region code   protection is to comply with the major 8 movie producers in the world. You will have 5 opportunities to change the region code (depend on the DVD ROM) and the region code will be locked after the 5th setting. From then on, you could only play DVD movies set for the region or locked for all regions.
                    Q: My computer has already MPEG1 or MPEG2 hardware decoding and compression card. Can I still use BlazeDVD Free?
                      A: BlazeDVD Free is a play program for decoding MPEG1 and MPEG2 using pure software method. BlazeDVD Free may be compatible with hardware compression card, but cannot be run simultaneously with the hardware compression card.This means that when you are using BlazeDVD Free, remember   don’t to use hardware compression card at the same time. Because if hardware compression card and BlazeDVD Free are used simultaneously, it may cause the playback to stop or even the system will be suspended. If such thing happen, it is suggested to remove the hardware compression card or close it. 
                    Q: Can all functions of BlazeDVD Free be used in VCD?
                      A: There are many types and sizes of VCD. For some disc types like music CD, they have musics / chapters and can be skipped forward and backward. For other VCD, they don’t allow for such   actions. However, you can fully utilize searching slider to search for the sections you want to play.Some of the allowable functions that  may be used on some VCD depend on the individual case are listed below:
                      Skip to next chapter or last chapter, those listed below are for VCD.
                      Normal setup
                      OSD setup
                      Begin to use
                      Audio setup
                      Panel setup
                    Q: Can I use frame capture   function   during playing VCD movie?
                      A: BlazeDVD Free v1.0 provides   frame capture   function and you can use this function during DVD or VCD   playing.
                    Q: I encounter a error "This   DVD-Video   content is protected by Macrovision. The system does not   satisfy Macrovision   requirement. Can't continue playing this disc",   why   ?
                      A: Macrovision errors usually indicate a   failure   to authenticate the Macrovision-protected video content on a   DVD disc.   Macrovision is the analog copy protection applied to most   DVD's, in order to   prevent them from being copied to video tape. Your   system, particularly your   video card and drivers, must be configured   properly or Macrovision errors can   result. There can be several   possible causes of this problem: 
                      Improperly   Configured Video Drivers: Make sure you install   video drivers according to the   manufacturer specifications. Detailed   instructions for properly installing or   upgrading video drivers are   usually included in a readme file that accompanies   the driver files. 
                      Incompatible Software or Drivers: Please make sure that   your   DVD decoder is fully compatible with your current system configuration.     This includes video card, version of Windows, version of DirectX, etc.   Be sure   to visit the decoder's website for information about system   requirements if you   are not completely sure of compatibility. If your   decoder is not fully   compatible, then an upgrade for it may be   available that will make it   compatible. 
                      TV Out Feature May Be Activated: On most notebook PC's, as well     as some desktop computers, the display adapter has a TV Out feature.   If you are   viewing DVD video on a computer, you should make sure that   only the display that   is currently in use is active. For instance, if   you have a laptop and you do not   have an external monitor or TV   connected to it, make absolutely sure that this   feature is not   currently activated. If it is, then the video hardware will be   trying   to send a signal to both places, and an error is likely to occur. 
                      No   Support For Macrovision In Video Drivers: This is becoming a   rare issue, but it   can still happen. Older video cards (mainly,   models released before 1997)   probably will not support Macrovision. In   addition, some video card makers can   sometimes release driver updates   even for current models that are incorrectly   configured for   Macrovision support. In these cases, the solution would be to   either   replace the video card with a newer model, or install a set of drivers     that include Macrovision support in them; depending on what the   situation may   be. 
                      Insufficient Video Resources: Sometimes a lack of hardware   resources can   trigger a Macrovision error. You may want to change your   display to 800x600   pixels and High Color (16-Bit), and see if this   makes any difference. Also, if   you have recently replaced your monitor   or have your system connected to a   different monitor than it usually   uses, make sure that Windows is not still   configured to use the   previous monitor model. This too can trigger a Macrovision   error. 
                    
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